Thursday, July 13, 2017

Thursday Thoughts

It's been one of those weeks where adulting stinks. On the bright side, after some serious rage last week over the Hawaii Car Incident, I can finally report that it is resolved as far as we are concerned. I can't figure out where things got twisted and miscommunicated (or something like that), but we were under the impression from our day-of-accident calls to the car rental company (CRC) that they would handle it since we were not at fault. CRC did not, in fact, handle it. Instead, a FL CRC office started calling us repeatedly in May/June for payment while a rep in a HI CRC office tried to resolve the case and said she didn't know why CRC FL was badgering us to pay or why they weren't in contact with the car rental company at fault, etc. It took 2 months for them to tell us that because we didn't purchase one of their insurance/waiver options (because we know our regular car insurance covers rentals), they are not responsible for doing anything but making us pay for the damage.

We were all sorts of confused because when we got rear ended in Portland, the CRC (different CRC) handled everything, we never had to contact our insurance, and we hadn't bought any of that CRC's insurance because we knew ours covered rental cars.

Meanwhile, we still didn't have the FOIA from the Park Service (the accident report taken by the park police). It took 5 weeks for the requested document to get from Hawaii to Pittsburgh via certified mail. Even then, it wasn't even delivered to our house. It sat in a post office with the USPS site saying "In Transit." After 9 days of checking the tracking number and seeing it was still "In Transit" we tried to call USPS. But the wait time was 45-60 minutes every time we called. And of course we had no idea which post office had it because our zip code is part of the township we live in but also the same zip code as the town down the road but the post office we usually need to go to to collect mail is in a 3rd town. Makes sense, right?  I'm trying to be not too specific and name the actual locations. Anyway, one day before work SP stopped at neighborhood share zip code PO and they confirmed it was at the 3rd town PO and they had no idea why it had been "In Transit" for over a week. So then SP had to leave work early to go to 3rd town PO to pick it up and never received an explanation for why it sat there, other than it required a signature, but we never received any notice to go pick it up or that delivery had been attempted but no one was home to sign. Incompetent CRC, incompetent PO.

Then the debate of whether or not to bother filing a claim began. We'd be responsible for the deductible, the total damage wasn't that much over the deductible, our rates might go up, etc. At this point I was royally **ssed because  of all the miscommunication and incompetence and because I had a feeling all along that those shifty Germans were going to get off free and we'd get screwed. Our car insurance didn't even know if they'd be able to get the people at fault to pay (or their CRC) because they were foreigners renting a car in the US and didn't provide any insurance information other than their CRC information. I assume that as foreigners they had to buy the CRC insurance, but, who knows. As I said before, they acted kind of shifty on giving up any info to us and the park ranger. Not to mention on the official report they filed they said they "bumped" our car. Meanwhile, the witnesses who found us in the museum referred to it as "creamed" and "slammed."

Anyway, to end the story, we next found out that not only does our car insurance cover car rentals but there is no deductible on rental car accidents. I am not sure how this is the case, and I'm not asking for any details, but I guess we did something right somewhere with the insurance.

We are NEVER again renting from the CRC we used in HI.

Thank goodness that issue is resolved. I was so sick of having it on The List for the past 2 months.

What We're Eating:

  • Crab Salad with grilled bread and grilled asparagus
  • Fattoush with grilled bread instead of pita
  • Dessert: Chex Mix, finishing up ice cream/popsicles/cookies lurking in the pantry/freezer

What We're Watching:

  • We spent 3 nights watching GLOW on Netflix. I didn't think I would like it because I cannot stand wrestling but after the first 2 episodes, I was hooked. We both enjoyed it a lot.
  • Sunday night we watched the History channel's special Amelia Earhart: The Lost Evidence. We were curious. What we enjoy about these shows is the science stuff, like the analysis of the photo, etc. It's worth a watch, keeping an open mind and a questioning mind.
  • We finally watched The Immortal Life of Henrietta Lacks (HBO). It was quite good. I knew the story behind the HeLa cells, but not so much about the Lacks family. 
  • We also watched Moana and we both enjoyed it a lot. Much better than Frozen. Yes, that's right, we didn't think Frozen was all that great. 
  • Game of Thrones! This Sunday! We both are excited. Probably too excited.
What I'm Reading:

  • I read Racing the Devil by Charles Todd. it took me a while to really get into this book, to reach the "can't put it down" stage, but I'm glad I stuck with it.
  • I also read The Roanoke Girls by Amy Engel. I read it quickly, so I guess it held my attention, but I knew exactly how it all would play out from about page 2. 
  • Only 1 magazine in the magazine pile.

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